I often meet managers or employees who assume that I would know everything my team knows, plus more.    Sometimes, they don’t even have a...

If you want to deliver great service, treat people as if they were totally right.  It doesn’t matter if they are not. (Because from their...

The art is to strengthen the system without becoming a servant to it.   Systems are something artificial. They are created by humans who...

This week I got inspired by the following thoughts of a leader I work with and I’m using my own words to explain his message.   When...

If you strive for excellence, avoid rework. Don’t aim for perfection, but regular rework really decreases the trust in your general work...

There have been moments in my professional life when I knew that I was right. I knew it for 100 percent. Yet, hierarchies above me...

This week I learned something new in communications which I would like to share with you. It’s always interesting when someone explains...

There are many instructions on how to conduct structured interviews. There are thousands of good questions you can ask a candidate and –...

I meet many people who give up quickly. They don’t instantly get what they want and then, for example, say that it is not possible.   ...

Don’t ask yourself how you can prove the other person wrong.  No one wins from blaming. Ask yourself how you can support the other.  By...

You are not sure what to do with your life? You have some doubts about your career (options)? You feel stuck in a job and are frustrated?...

It is not always fair, but it is human that leaders expect a higher performance of those who are capable and have proven that they...

I heard employees state that a certain person was a great leader and they wished they had a supervisor just like him or her. They wanted...

There is a huge difference between having the knowledge about something and behaving according to that knowledge.    This applies to all...

In my daily work, I witness the difference between humans who say or think that they get something done versus those who actually get it...

"Remain playful as your responsibilities increase. It's easy to become serious when people and results depend on you, but nearly...

Photo by Sigmund  on Unsplash We often complain about what is going wrong or who is not meeting our expectations.  That is why it is...

Do you know the feeling of “It‘s only real work, if you (physically) feel the effort and energy you put into it”?   Do you feel bad or...

I often meet people who are hesitant to move into a people manager role. "I need training first", they say. And that is right and not...

"How often should I update my business photo?" In today’s world, business photos are used on a regular basis. During less digital times,...